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Cebu Pacific Air is a low-cost carrier in the Philippines and was founded in 1988. It is a subsidiary of JG Summit Holdings. The airline commenced operations in 1996 and its first flight was from Manila to Cebu.
The airline is based in Pasay, Metro Manila and is Asia’s first low-cost carrier. The airline’s largest operational base is in Manila and other bases are at Clark, Cebu, Davao and Iloilo. The airline flies to 37 domestic and 27 international destinations in 15 countries across Asia and Oceania.
The airline follows a low-cost business model and provides an extensive destination network which has helped it to become the largest airline based in the Philippines in terms of the number of passengers flown in 2010.
The airline is a founding member of the world’s largest low-cost carrier alliance called ‘Value Alliance’. Value Alliance is the fourth largest alliance in terms of passengers, flights, destinations, combined fleet and members.
With Cebu Pacific Air bookings, you can also join the frequent flyer program for the airlines known as Go Rewards and get the benefit from a variety of rewards.
The airline operates one of the most modern fleets of aircraft in the world. The fleet comprises 34 Airbus A320s, 16 Airbus A321s, 8 Airbus A330s and 14 ATR 72. The Airbus A320 is a narrow-body aircraft, the Airbus A321 is a narrow-body twin-engine jet airliner, the Airbus A330 is a wide-body aircraft and the ATR 72 is a twin-engine turboprop.
The ATR 72 is mainly used for short-haul and regional routes. The Airbus A330 is used on long-haul flights.
The airline has decided to shift to a more fuel-efficient aircraft fleet by 2027 which is in line with its sustainability and eco-friendly initiatives. The airline is committed to providing affordable air travel to all and ensuring environmental and social sustainability.
Cebu Pacific Air has been offering quality services and its hard work has been recognised. The several awards earned by the airline are as follows:
Best Low-Cost Airline Brand in the Philippines 2023 - By World Economic Magazine
Rated among the Top 20 Safest Low-Cost Airlines in the World 2024 - By Airlineratings.com
The airline offers only one travel class on all its flights along with different options. The level of service offered varies based on the option chosen. The different options are as follows:
This option offers comfortable seats with ample legroom.
Passengers need not pay the checked-in baggage fee if there is no checked-in baggage.
Passengers can purchase excess baggage as required.
This option offers comfortable seats with ample legroom.
Passengers can carry one piece of checked-in baggage weighing up to 20 kg.
This option offers comfortable seats with ample legroom.
Passengers can carry one piece of checked-in baggage weighing up to 20 kg.
Passengers can pre-book meals up to 24 hours before scheduled flight departure. A minimum of 2 meals per flight per person is allowed.
Passengers can also purchase snacks and beverages from the onboard Fun Cafe.
Cebu Pacific Air allows passengers with the Fly+Bag and Fly+Bag+Meal options to carry checked-in baggage of 20 kg on all flights. The checked-in baggage can be upgraded by 4, 8 or 12 kg which makes the maximum weight per piece 32 kg.
Passengers can buy up to 3 pieces of checked-in baggage weighing 20 kg each. Any excess in piece, weight and size are chargeable. The airline allows all the passengers to carry a handbag of 7 kg.
Passengers can carry 2 pieces of handbag with a combined weight of 7 kg or less. The dimensions of the handbag must not exceed 56 cm x 36 cm x 23 cm. The handbag can be stowed in the overhead bin.
You can easily check the baggage policy here.
To avoid long queues at the airport and save time, passengers can check in online. Passengers can check-in online using the airline’s website or the mobile app.
To check in online through the airline’s website passengers can go to the ‘Check-in’ tab. Enter the details required to check in online. On successful check-in boarding passes can be downloaded and printed.
Passengers can book preferred seats for a small fee. To check-in through the airline’s app download the app on the device. Go to the ‘Check-in’ tab and enter the required details. The boarding pass can be saved on the device. Passengers should arrive at the boarding gate 45 minutes before flight departure.
Online check-in is available from 2 days to 1 hour before the scheduled Cebu Pacific flight departure. Mobile boarding passes are accepted at all Philippines domestic airports and passengers can use mobile boarding passes.
Passengers can easily check in using the mobile app. The checked-in baggage can be dropped off at the airline’s Bag Drop counter at the airport.
Online check-in is available from 2 days to 2 hours before the scheduled Cebu Pacific flight departure. As mobile passes are not accepted at all international airports passengers can check-in online through the airline’s website.
The boarding passes can be easily downloaded and printed. The checked-in baggage can be dropped off at the airline’s Bag Drop counter.
The airline does not offer an in-flight entertainment system but offers onboard wireless access on the Airbus A330 aircraft. Passengers with the Fly+Bag+Meal option can pre-book meals up to 24 hours before the scheduled flight departure.
Passengers can also purchase light snacks and beverages from the onboard Fun Cafe. Passengers can book window seats, aisle seats or seats with extra legroom for a small fee.
The airline has decided to introduce in-flight entertainment options on long-haul aircraft Airbus A330. All the aircraft are fitted with wireless connectivity and the content can be directly displayed on the personal devices of passengers.
Passengers will be able to enjoy movies and TV shows offered by the in-flight entertainment system OnAir.
The airline provides a Wi-Fi kit which is a pocket WiFi and is also a power bank. Passengers can stay connected anywhere and all the time by using the WiFi kit.
Passengers can get an internet connection in more than 102 countries and 16 hours of battery life.
Cebu Pacific Air offers a Frequent flyer program called Go Rewards. Passengers can earn points by booking the airline’s flights and purchasing the Add-ons. The points are credited to the passenger's account within 7 days of flight departure.
The airline offers the Go Rewards app which can be used to earn and redeem points. The app offers features like coupons, point conversion, online shopping, referrals and more. The points can be redeemed to get rewards like free flights, exclusive seat sales and more. Points can also be earned and redeemed at the airline’s partner stores.
The airline assists passengers with special needs like expectant mothers, unaccompanied minors, young passengers, passengers travelling with infants and passengers with medical conditions. Passengers with reduced mobility are provided with wheelchair assistance during check-in and up to the cabin.
Passengers can book a special service as required. Passengers should read the policies before flying with the airline.
Tickets can be cancelled online through the airline website under ‘My Trips’ or over the phone. To get a refund passengers can make a call to the airline. A refund is given after applying the cancellation charges if any.
The airline offers affordable fares along with safe and reliable air travel. It is a founding member of the Value Alliance and provides connections to many destinations. You can easily make Cebu Pacific Airlines bookings online at Cleartrip. You can make one-way, round-trip and multi-city bookings.
The booking process provided is simple and hassle-free. You can book tickets easily and in a few clicks. You can get all the information you need to plan a trip like flexible date views, flight schedules, baggage allowance, popular routes and more. When you book with Cleartrip you can even track the Cebu Pacific PNR status.
When you register with Cleartrip you can get alerts about the festive sales, cashback offers, price drops, promotions and discounts on expensive air tickets. You can find the cheapest flight to the desired destination by using the Search function.
You have to enter the from and to airports, the number of people travelling and the travel date. You will get a list of flights with the cheapest displayed first. You can go through the list and make preferred bookings. Cleartrip also offers an app to search for and make Cebu Pacific flight bookings.
Q. What’s the online check-in window for Cebu Pacific Airlines?
A. Passengers can check in online through the airline website or the mobile app. Cebu Pacific Air web check-in is available 48 hours to 1 hour before domestic flight departure and 2 hours before international flight departure.
Q. How much is free baggage allowed on Cebu Pacific Airlines?
A. The baggage allowance depends on the fare bundle chosen.
Passengers with the ‘Fly Only’ fare type can carry a handbag of 7 kg.
Passengers with ‘Fly+Bag’ and ‘Fly+Bag+Meal’ fare types can carry a checked-in baggage of 20 kg and a handbag of 7 kg.
Q. Does an infant need a separate seat on Cebu Pacific Airlines?
A. No, an infant does not need a separate seat on the airline.
Q. Is online check-in mandatory when flying via Cebu Pacific Airlines?
A. No, it is not mandatory to check in online when flying with the airline.
Q. How many international destinations does Cebu Pacific Airlines cover?
A. The airline covers 27 international destinations in 15 countries across Asia and Oceania.
Q. What are the in-flight entertainment options offered by Cebu Pacific Airlines?
A. The airline has decided to introduce wireless connectivity which will allow the passengers to stream the content on personal devices. The OnAir in-flight entertainment system offers movies and TV shows.
Q. Does Cebu Pacific Airlines allow pets in the cabin?
A. The airline allows service animals like dogs and emotional support animals to travel in the cabin.
Q. Does Cebu Pacific Airlines serve alcohol on board?
A. The airline does not serve alcohol onboard.
Q. What is Cebu Pacific Airlines airline code?
A. The airline’s airline code is 5J.
Q. What is the allowance for carrying alcohol on Cebu Pacific Airlines?
A. The airline allows alcoholic beverages less than 70% alcohol by volume and a limit of 5 L per person applies.
Q. Does Cebu Pacific Airlines have options for online seat selection?
A. Yes, the airline offers online seat selection for a small fee.
Q. What is the total number of routes serviced by Cebu Pacific Airlines?
A. The airline operates flights to 37 domestic and 27 international destinations.